Problem
Excessive job control
Incidence:
In 1981, an American airline company introduced a computerized system into their operations in the (then) Federal Republic of Germany which measured an employee's performance in each work station including the number of reservations made, telephone calls answered, actual working hours, telephone calls per working hour, and ticket sales.
Broader Problems:
IntrusionInadequate working conditionsDenial of control over own life Related Problems:
Elitist control of production Aggravates:
Preferred individual labour Subject(s):
Cybernetics → ControlSocial Activity → Employment
Related UN Sustainable Development Goals:
Problem Type:
E: Emanations of other problems Date of last update
04.10.2020 – 22:48 CEST