Problem

Discriminatory design of information systems

Other Names:
Biased computer software design
Biased computerized information displays
Incidence:
Two American airlines were rigging their computerized reservation systems, on which travel agency business is dependent, so that their flight information received more display-screen prominence than competitors' flights.
Problem Type:
D: Detailed problems
Date of last update
01.01.2000 – 00:00 CET