Problem

Human incapacity to respond to computer-generated decisions

Other Names:
Vulnerability of human systems to high-speed computer communications
Shortage of time for human response to high technology systems
Incidence:
In 1994 it was reported that in the USA the speed of electronic tax returns on the recently installed computer system of the Internal Revenue Service had resulted in a wave of fraud costing $24 million in 1993. False filing more than doubled in that year. Because refunds had been considerably expedited, there was little time to investigate and block fraudulent requests for refunds.
Broader Problems:
Inflexible computer systems
Related Problems:
Abusive workplace surveillance
Related UN Sustainable Development Goals:
GOAL 1: No PovertyGOAL 9: Industry, Innovation and InfrastructureGOAL 10: Reduced Inequality
Problem Type:
F: Fuzzy exceptional problems
Date of last update
21.02.1997 – 00:00 CET