Human incapacity to respond to computer-generated decisions
Other Names:
Vulnerability of human systems to high-speed computer communications Shortage of time for human response to high technology systems
Incidence:
In 1994 it was reported that in the USA the speed of electronic tax returns on the recently installed computer system of the Internal Revenue Service had resulted in a wave of fraud costing $24 million in 1993. False filing more than doubled in that year. Because refunds had been considerably expedited, there was little time to investigate and block fraudulent requests for refunds.