Problem
Complex instructions to operate equipment
Other Names:
Confusing operating instructionsPoorly translated assembling instructions
Incidence:
Researchers at the University of Eindhoven found that a VCR or colour photocopy machine often is used at only 10 percent of its capacity because instructions are too complex. The English instructions for setting up a camera tripod (made in Korea) included: "To open the thighs, grab two thighs and pull them gently toward you".
Aggravates:
Complex services logisticsIntroduction of complex machineryInformation overload during control of complex equipment Values:
ComplexityConfusionOvercomplex Subject(s):
Amenities → EquipmentInformation → Interpretation, translation
Social Activity → Debate
Related UN Sustainable Development Goals:
Problem Type:
E: Emanations of other problems Date of last update
06.05.2019 – 16:08 CEST