Problem

Complex instructions to operate equipment

Other Names:
Confusing operating instructions
Poorly translated assembling instructions
Incidence:

Researchers at the University of Eindhoven found that a VCR or colour photocopy machine often is used at only 10 percent of its capacity because instructions are too complex. The English instructions for setting up a camera tripod (made in Korea) included: "To open the thighs, grab two thighs and pull them gently toward you".

Claim:

Tolerances will accumulate unidirectionally toward maximum difficulty to assemble.

Problem Type:
E: Emanations of other problems
Related UN Sustainable Development Goals:
GOAL 9: Industry, Innovation and InfrastructureGOAL 12: Responsible Consumption and Production
Date of last update
06.05.2019 – 16:08 CEST