In many urban industrial communities, where only a small percentage of the population own their own homes, absentee land owners of residential properties assume little responsibility for property management and improvement, while residents do not see any means of assuming such responsibility. This is intensified by the occasions when, through tenant effort, improvements to property are made, only to have the landlords increase the rent beyond the tenants' capacity to pay. Complaints to management are foreseen as resulting in eviction proceedings. In many cases the land holders hide behind a screen of agents and false corporations, making residents' access to owners a major research task.