Listening post for problems

Attentive listening

Description

Listening carefully to what people tell you, convinced that their voice is the most important element in their own development and solution of life's problems.

Claim

When trying to help disadvantaged people, never presume that you know their needs: ask them what these needs are and what type of help they want. What pernicious attitude exists in each one of us that prevents us from offering genuine help to a fellow-man and which attentive listening seeks to eradicate ?