In the public sector, there is a migration of government services to computer networks, including permitting and licensing, welfare, access to health information, education services, connections for isolated senior citizens and communications with police, firefighters, social workers and city officials.
To create smart cities, planners are faced with two very different tasks. The first is developing policies that assist these new industries, which are typically made up of small, rapidly growing companies. The second is to bring Internet access to low-income neighbourhoods.
Some cities like New York have developed "plug-and-go" buildings development of six "plug-and-go" buildings. Others have developed public-private partnerships to improve networking infrastructure. To extend Internet access to low-income communities in Los Angeles, the city's Information Technology Agency envisions a citywide network that goes to fire stations, libraries, police stations, recreation centers and schools.