strategy
Listening to grievances of consumers
Synonyms:
Listening to consumer complaints Broader:
ListeningProviding consumer servicesListening to grievances of citizensMaintaining arena for litigating disputes Constrains:
Claiming harassment of customers Constrained by:
Delaying arbitration of consumer complaints Facilitates:
Satisfying customers Facilitated by:
Promoting consumer advocacyEnsuring equitable complaint channelsReducing delays in hearing consumer complaints Values:
GrievanceComplaints Subjects:
Amenities → ConsumersCommunication → Public opinion
Type Classification:
E: Emanations of other strategies Related UN Sustainable Development Goals:
