If consumers have to go to court in case of a problem they must have the right to take action before their own national court. Depriving consumers of access to their own court in practice is denying them their right to redress.
In most e-commerce transactions, consumers already bear a disproportionate risk because business requires pre- payment (for example by credit cards). The supplier will therefore rarely have any reason to want to sue the consumer.
2. A framework for international jurisdiction in cross-border consumer transactions is needed.
3. Acknowledgement and effective enforcement of foreign judgements which have been rendered in the consumers home country must be guaranteed.