With the decline of traditional roles and rituals, it is often difficult to recognize where respect is due. This results in confusion and a feeling of inadequacy, which in turn lead to a lack of civility.
2. The more crowded our living spaces become, the more we need courtesy and an acknowledgement of each person's right to mental space.
3. Networking arrived after the fall of formal manners. While the main ingredient of manners is treating others with the respect due to an equal, networking treats others as commodities.
4. Many modern courtesies are mere market-researched techniques, courtesies calculated to make us spend money.
2. Modern incivility is nothing but a lack of time. People in a hurry easily become angry, and angry people are seldom courteous.
3. We are coerced into niceness. We are humiliated into courtesy. Insisting that people be "nice" is just a way of keeping them in line.