Problem

Telephone rage

Nature:

Telephone rage is a behaviour of explosive violence and anger which appears in high stress office working environments, where people either damage or abuse telephone equipment, or verbally abuse people on the other end of a telephone call, usually caused by breakdowns in the working equipment or general frustration at the high stress work environment.

Broader Problems:
Neurological rage
Subject(s):
Transportation, Telecommunications Telephone, telex, telefax
Related UN Sustainable Development Goals:
GOAL 9: Industry, Innovation and Infrastructure
Problem Type:
G: Very specific problems
Date of last update
11.08.2020 – 19:57 CEST