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Problem
Consumer dissatisfaction
Experimental visualization of narrower problems
Other Names:
Grievances of consumers
Consumer complaints
Broader Problems:
Grievances
Lack of satisfaction
Narrower Problems:
Over-pricing
Return of purchases
Unsurveyed consumer needs
Decreasing consumer choice
Excessive bill-paying surcharges
Unsafe design of consumer products
Prohibitive cost of goods and services
Lack of consumer influence on industry
Haphazard provision of consumer services
Non-destructible containers and packaging
Incorporation of carcinogens into consumer goods
Related Problems:
Nagging wives
Unethical consumption practices
Misrepresentation of information to consumers
Reduces:
Consumer vulnerability
Reduced By:
Denial of right of complaint
Strategies:
Satisfying customers
Listening to grievances of consumers
Values:
Satisfaction
Complaints
Dissatisfaction
Grievance
Selfishness
Subject(s):
Amenities
→
Consumers
Related UN Sustainable Development Goals:
Problem Type:
D: Detailed problems
Date of last update
24.06.2019 – 16:47 CEST