Problem

Consumer dissatisfaction


Experimental visualization of narrower problems
Other Names:
Grievances of consumers
Consumer complaints
Claim:
Customers will always complain. Nothing is ever good enough.
Counter Claim:
Through competition, consumer dissatisfaction serves as a market sanction for poor performance.
Broader Problems:
Grievances
Lack of satisfaction
Problem Type:
D: Detailed problems
Subject(s):
Consumers
Date of last update
14.03.1997 – 00:00 CET