Employees of government are able to exploit such a position to their personal advantage or to that of others they may favour. Where the employee is in direct contact with outsiders requesting services (processing documents, supplying licenses, approving applications, etc.), such services may only be provided (rapidly) following "under-the-table" payments.
Official deceit, disinformation and dissembling are now so routine that they barely merit comment. As public services decay, the public is repeatedly reassured (with the support of suitably massaged statistics) that the generosity and benevolence of the state has never been greater. Public life has fallen into disrepute and the cynicism of the people knows no bounds.